New Provider Training

The New Provider Training modules comprise IPA and Health Plan-specific topics. They provide an overview of Medi-Cal and Cal MediConnect programs and resources relevant to successfully managing your assigned Medi-Cal and Cal MediConnect members. Some of the topics covered in training are as follows:

  • Medi-Cal Programs Training*
  • Cal MediConnect Program Training*
  • Clinical Protocols and Evidence Based Guidelines Training (All Lines of Business)*
  • General Procedures*
  • Member-focused training requirements*^
  • Compliance-focused training requirements*^
  • IPA Requirements*^

* Provider Training ^ Office Staff Training

Please be sure to complete all trainings in their entirety and submit requisite attestations to fulfill mandatory new provider training requirements to [email protected].
If you have any questions, please contact [email protected]


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Blue Shield Promise

Please complete the electronic and paper-based attestation forms after reviewing the necessary training documents.

General Trainings

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Medi-Cal Programs Training

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Health Plan Trainings

These attestations are satisfied by the completion of the training modules above. Please complete the attestation forms.

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These trainings require custom attestation forms. Please complete
after reviewing the requisite training documents.

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All trainings must be completed before you can attest