Latest Updates
COVID-19 Vaccine Safety
Californians have made extraordinary sacrifices to help slow the spread of COVID-19. Help is on the way as the state begins its rollout of safe and effective COVID-19 vaccine. Now the work begins to Vaccinate All 58. Together, we can end the pandemic – in all of California’s 58 counties.
Access Care
Urgent Care Finder
Click here to find care
Contracted Health Plans
Click here to find plans
Communication Services
Members who are deaf or hard of hearing can access TDD/TYY Services directly by calling California Relay Service (CRS) by dialing 711.
For members that prefer immediate assistance in their mode of communication but don’t have a preferred provider, DDTP numbers are available and can be dialed toll free.
Telephone Access: Utilization Management staff is available during normal business hours (9AM-5:00PM PST Monday through Friday) to accept collect calls on any questions regarding the UM process. Please call (818) 702-0100 collect and request to speak to the UM department.
Toll Free CRS Access Numbers
TTY/VCO/HCO to voice
English: 1-800-735-2929
Spanish: 1-800-855-3000
Voice to TTY/VCO/HCO
English: 1-800-735-2922
Spanish: 1-800-855-3000
From or to Speech to Speech
English & Spanish: 1-800-854-7784
24-Hour Nurse Advice Lines
Aetna
800-556-1555
Anthem Blue Cross
800-224-0336
Blue Shield
877-304-0504
Promise Blue Shield
800-605-2556
CIGNA
800-896-4969
Health Net
800-440-5724
LA Care
800-249-3619
Molina
888-275-8750
United HealthCare
800-237-4936
Member Rights & Notice of Privacy
Member Rights Policy
MedPOINT Management Member Rights Policy. The designated Independent Practice Association/Medical Group Member has rights. This document outlines those rights. Please review it carefully.
Member Notice of Privacy Practices
Your Information. Your Rights. Our Responsibilities. This notice describes how medical information about you may be used and disclosed and how you can get access to this information.